Amonamere Policies

Refund & Returns Policy

We want Amonamere customers to receive the products they ordered in good condition. This policy explains how return and refund requests are handled.

Effective date: September 5, 2026

Return Eligibility

Return requests are reviewed based on the condition of the product, the reason for the request and the type of item purchased. To protect product quality and customer safety, opened, used, unsealed or tampered dietary supplements may not be eligible for return unless the product arrived damaged, defective or incorrect.

How to Request a Return

  • Contact Amonamere through the Contact Us page before sending any item back.
  • Provide your order number and the reason for the return request.
  • If the item arrived damaged, defective or incorrect, include clear photographs when requested.
  • Wait for return instructions before mailing a product back.

Non-Returnable Items

  • Opened, used, unsealed or tampered supplements where return would create a health or safety concern.
  • Items not purchased directly through the Amonamere website.
  • Products returned without prior authorization where authorization is required.
  • Items damaged through misuse, improper storage or handling after delivery.

Damaged, Defective or Incorrect Orders

If your order arrives damaged, defective or different from what you ordered, contact us promptly through the Contact Us page. After reviewing the order details, we may offer a replacement, refund or other appropriate resolution.

Refunds

Approved refunds are issued to the original payment method where possible. The time required for the refund to appear depends on the payment provider or financial institution and may be outside Amonamere's control.

Exchanges

Where an exchange is appropriate, we may arrange a replacement after the original request has been reviewed. Availability of replacement products may vary.

Return Shipping

Return-shipping responsibility depends on the reason for the return. Where Amonamere supplied an incorrect, damaged or defective item, we may provide return instructions or another appropriate resolution. For other approved returns, shipping costs may be the customer's responsibility.

Order Cancellations

If you wish to cancel an order, contact us as soon as possible. Orders that have already entered fulfillment or have shipped may no longer be eligible for cancellation and may instead be handled under the return process described above.

Contact Us

If you have questions about this policy, please contact Amonamere through our Contact Us page.